BUSINESS HUB
BUSINESS HUB
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Courses & Workshops
Courses and Workshops
Listed below you will find courses, workshops, and other training opportunities currently being offered by the Workforce Development department of Tourism Saskatchewan and other providers. Click on a learning resource title to learn more and to register.

Contributing to a robust and sustainable tourism workforce

Tourism Saskatchewan training and education opportunities enhance professional development, employee recruitment and workforce retention.

 

Flexible delivery, convenient access

 

Live and In-Person Webinars and Training

Live opportunities include webinars and other scheduled events delivered online or at an advertised location. Participants must be available to attend at the scheduled time or location. Webinars are delivered using online platforms, such as Zoom or Microsoft Teams. A recording or published record may be available following the event.

View Live and In-Person Webinars and Other Training Opportunities

 

On-Demand Training

Courses and workshops delivered through Tourism Saskatchewan's online Learning Management System are available at all times. Most courses can be completed online using a desktop or laptop computer, tablet, smartphone or other mobile device. Classroom workshops can be scheduled for a workplace, community organization or volunteer group, allowing participants to sign up online or through the workshop organizer.

Participants completing training through the Learning Management System gain permanent access to a personal training plan that allows them to view all their in-progress and completed training, including any knowledge check (exam) results and certificates of completion.

View On-Demand Training Opportunities

 

Recorded Webinars

Live webinars are recorded. Registered participants receive an automated notification allowing them watch a recording for up to 30 days after the webinar, even if they did not join the webinar live.

Selected webinar recordings are available to watch any time on the Business Hub or on the Tourism Saskatchewan Industry Communications YouTube Channel.

View recorded webinars on the Business Hub

Live and In-Person Training

Follow the links provided to register for the webinars, workshops and other opportunities shown below.

For assistance, email training@tourismsask.com or call (306) 933-5900 or Toll-Free 1-800-331-1529

2023 Webinar Series

Complimentary webinars hosted by Tourism Saskatchewan

Free one-hour sessions offer knowledge and advice on marketing, social media, worker recruitment, customer service and other topics of interest to anyone working tourism and hospitality. Each webinar is presented by a leading industry expert. Follow the links for details.

Live Webinars return this fall

Live webinars resume in the autumn. Updates will be posted here. Until then, view recorded webinars from 2023 and earlier.

On-Demand Training

The courses, workshops and other training shown below are available through the Tourism Saskatchewan online Learning Management System. To enrol in a course or complete a purchase, you will need to create an account or log into an existing account. Creating a new account takes only a few moments.

If you have taken training from Tourism Saskatchewan previously, you may already have an account. If you have lost your password or other account information, or changed your name or email address since your last training, contact the Workforce Development department at Tourism Saskatchewan for assistance.

Returning customer: Log In

New customer: Create an account

For assistance, email training@tourismsask.com or call (306) 933-5900 or Toll-Free 1-800-331-1529

Responsible Service

Responsible Service training helps business owners, managers and frontline staff develop safe-serving skills, live up to best practices, and understand their legal and social responsibilities in relation to alcohol, cannabis and gaming (VLT) in Saskatchewan.

Serve it Right Sask (SIRS)

Special Occasion Permit Online Course

CannaSell SK Responsible Cannabis Sales

Responsible Gaming for VLT Site Operators

Clean it Right

Customer Service

Customer service training gives every organization the tools to retain customers, reduce employee turnover and build a service culture. Effective customer service training provides opportunities for participants to practice new skills, test their knowledge, and resolve difficult customer interactions. Tourism Saskatchewan has delivered award-winning customer service training for more than 30 years, based on the proven Total Product Concept model of service expectation and LEARN service recovery model.

Service Best

Service Best for Leaders Online

Service First Workshop

Service Best Facilitator In-Service

Transportation, Taxi, Limousine

Taxi and limousine drivers deal with people from all walks of life. This can be interesting and challenging. Tourism Saskatchewan works with drivers, taxi companies and regulating bodies to develop training that meets their needs and delivers all the pieces operators need to know in order to be a courteous, professional and safe.

Service First for the Taxi Industry

Community Programs and Services

Tourism Saskatchewan training programs help build community and citizen pride and provide inspiration for creating authentic local experiences. Everyone has a role to play in shaping a community's reputation as a welcoming destination, and Tourism Saskatchewan training provides the skills and knowledge to make that possible.

Organizing Special Events

Tourism Champions

Resources for Business

Tourism is a competitive industry. Travellers today have unlimited options. Tourism Saskatchewan training helps operators maintain high standards and deliver on the promise made to visitors and guests.

AWEsome Experience Design Studio

Export Toolkit

Introduction to Heritage Interpreter

Tourism Business Development and Financing Guide

Workplace Leadership

Leadership exists at every level of an organization. Managers, supervisors and others provide mentorship and coaching, both formally and informally. Tourism Saskatchewan training programs provide the tools to help them rise up to their full leadership potential.

Workplace Trainer Online Program

Facilitator Skills Development

Trades Apprenticeship

Apprenticeship training provides a structured system of supervised training that leads to trade certification. Tourism apprentices learn on the job, honing knowledge and skills under the guidance of a certified Journeyperson. Tourism apprenticeships are available in two trades in Saskatchewan: Food and Beverage Person, and Guest Services Representative.

Tourism Apprenticeships

Resources for Educators

Training to nationally recognized standards enables students to prepare for their future careers. Tourism Saskatchewan assists educational, training and employment organizations in offering high-quality programs that yield proven results.

Guide to Tourism Careers

Explore Tourism Careers

Teachers' Tool Kit - Grade School

Teachers' Tool Kit - Middle School

Teachers' Tool Kit - High School

Service Best Teacher In-Service

Service First Teacher In-Service

Service Hospitality Courses

Service Hospitality is a non-profit safety association funded by employers in the hotel, restaurant, laundry and community services industries. Tourism Saskatchewan supports Service Hospitality's commitment to education and training by providing access to online courses through the Learning Management System.

Health and Safety Leadership for Managers by Service Hospitality

Other Courses and Training

Tourism Saskatchewan has earned a reputation for helping tourism and hospitality organizations overcome workforce challenges. Comprehensive programs and customized training are available to meet unique business and staff needs.

Ready to Work 

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