Courses, Webinars and Other Training
Customized Training
Tourism Saskatchewan can customize training specifically for your business or organization. The advantages of customed training include improved team-dynamics, role play opportunities and industry specific case studies.
Please contact training@tourismsask.com for details on pricing.
Training courses that can be customized include:
- Service Best
- Service Best Leader
- Skills for Storytelling
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Virtual and In-Person Webinars and Training
Virtual opportunities include webinars and other scheduled events delivered live online or at an advertised location. Participants must be available to attend at the scheduled time or location. Webinars are delivered using online platforms, such as Zoom or Microsoft Teams. Recordings may be available for webinars, but not for virtual workshops.
For assistance, email training@tourismsask.com or call 306-933-5900 or Toll-Free 1-800-331-1529.
2025-2026 Webinars & Workshops
View the 2025-2026 Webinar Series
Recorded Webinars
Selected webinar recordings are available to watch any time on the Business Hub.
On-Demand Training
Courses and workshops delivered through Tourism Saskatchewan's online Learning Management System (LMS) are available at all times. Most courses can be completed online using a desktop or laptop computer, tablet, smartphone or other mobile device.
Training through the LMS provides permanent access to a personal training plan that allows learners to view all their in-progress and completed training, including any knowledge check (exam) results, certificates of completion and other credentials.
Follow the links below for course information
Community and Events
Organizing Special Events
Organizing Special Events is an introductory course that guides users through the key steps of planning and executing successful community events. It includes seven short online modules and a downloadable toolkit with templates for logistics, marketing, budgeting and more.
Special Occasion Responsible Service
Special Occasion Responsible Service is an online course for volunteers serving alcohol at public events under a Special Occasion Permit. It covers responsible service practices, relevant legislation and safety techniques to help create a safe and enjoyable event environment.
Introduction to the Visitor Economy
Introduction to the Visitor Economy is a free online course that shows how tourism supports growth in small towns and rural communities. It offers an overview of the industry, its impacts and Saskatchewan-based strategies, plus planning resources to help communities grow.
Saskatchewan Ambassador
Saskatchewan Ambassador is a free online course that prepares volunteers and event staff to represent their communities and the province with pride. Through two short modules, participants gain the skills and confidence to enhance visitor experiences and promote local tourism.
Guide to Tourism Careers in Saskatchewan
Guide to Tourism Careers in Saskatchewan is a free online course that introduces the wide range of career paths in the province’s tourism sector. It highlights opportunities across five key industries and showcases real career stories, training options and education programs.
Pathways to Indigenous Market Readiness
Guide to Tourism Careers in Saskatchewan is a free online course that introduces the wide range of career paths in the province’s tourism sector. It highlights opportunities across five key industries and showcases real career stories, training options and education programs.
Career Development
Introduction to Storytelling
Introduction to Storytelling is a one-hour online course that teaches the basics of creating compelling tourism stories. Ideal for guides and hospitality professionals, it covers key storytelling elements, cultural respect and how to craft unique narratives for travel experiences.
Supervisor
Supervisor is an online course designed for those working in the Canadian tourism sector who want to build leadership skills and grow their careers. Based on national standards, it includes 17 modules covering communication, team management, DEI, operations and service excellence.
Event Management
Event Management is an online course that builds the skills needed to plan and manage successful events in the Canadian tourism sector. Based on national standards, it includes nine modules covering everything from market research and event design to team coordination and risk management.
Job Required
Serve it Right Saskatchewan (SIRS)
Serve It Right Saskatchewan is the mandatory online training for anyone who sells or serves alcohol in the province, ensuring staff meet legal requirements and protect both guests and employers. It teaches participants to identify intoxication, handle minors and safely refuse or discontinue service while understanding their legal responsibilities.
CannaSell SK Responsible Cannabis Sales
CannaSell SK is the mandatory training program for anyone involved in selling or promoting cannabis in permitted retail locations across Saskatchewan. It covers legal responsibilities, product knowledge and safe sales practices to ensure staff comply with provincial regulations and support responsible cannabis use.
Responsible Gaming for VLT Site Operators
Responsible Gaming for VLT Site Operators is a free online course for owners and staff working with video lottery terminals in Saskatchewan. It teaches how to recognize problem gambling, promote responsible play and provide support resources to help reduce gambling-related harm.
PRO Clean
PRO Clean is an online course for tourism professionals in Saskatchewan that covers essential cleaning techniques and sanitation protocols to ensure safe, hygienic spaces for guests. It includes nine short modules and downloadable checklists tailored to accommodations, food service and attraction settings.
Drive for Success
Drive for Success is an online course that helps taxi, ride-share and shuttle drivers deliver great customer service while keeping passengers and themselves safe. It covers service, safety and defensive driving to support a positive and professional image across Saskatchewan’s ride services.
Business Development
Export Toolkit
Export Toolkit is an online course that helps tourism business owners build their presence in international markets. Through seven short modules, it covers inbound travel markets, pricing, trade relationships and digital marketing to support export readiness.
AWEsome Experience Design Studio
AWEsome Experience Design Studio is an online course that guides tourism operators in creating memorable visitor experiences by focusing on unique, high-quality details. Through eight modules, it helps refine offers using Saskatchewan’s themes and development tools to inspire pride and connection with guests.
Tourism Business Development and Financing Guide
Tourism Business Development and Financing Guide is a free online resource that outlines the key steps to planning, financing and launching a successful tourism venture in Saskatchewan. It covers feasibility, approvals and regulatory considerations, with tools and contacts to support informed decision-making throughout the development process.
Health and Safety Leadership for Managers by Service Hospitality
Health and Safety Leadership for Managers is an online course that outlines your legal responsibilities and role in creating a safe workplace. It emphasizes senior management’s impact on safety culture and is required for Level 1 of the Service Hospitality Health & Safety Leadership Certificate Program.
Marketing Saskatchewan
Marketing Saskatchewan is a free micro-course that introduces Tourism Saskatchewan’s brand strategy, key travel markets and priority niches for growth. It’s ideal for those interested in the province’s marketing approach or applying for tourism-related funding programs.
Applying Marketing Strategy
Applying Marketing Strategy is a free micro-course that helps tourism businesses create effective marketing strategies aligned with Saskatchewan’s market priorities. It covers value propositions, market segmentation and strategy alignment through three short modules and a quiz.
Navigating Inclusive Tourism Workplaces
Navigating Inclusive Tourism Workplaces is a free eLearning course that supports tourism professionals in creating more inclusive, diverse and accessible workplaces. Through eight interactive modules, it explores disability inclusion, mental health, accommodation strategies and leadership practices that help build IDEAL tourism environments.
Foundational Skills
Service Best
Service Best is an online course that helps frontline staff, supervisors and managers deliver exceptional customer service and handle difficult situations with confidence. Participants learn practical techniques to exceed guest expectations and build loyalty through service recovery.
Food and Beverage Service
Food and Beverage Service is an online course that builds the skills needed to succeed in Canada’s tourism hospitality sector. Based on national standards, it covers guest service, product knowledge, safety and banquet and alcohol service through eight interactive modules.
Frontline Sales Essentials
Frontline Sales Essentials is an online course that equips frontline staff with key sales and service skills to create positive visitor experiences. It covers communication, customer-focused selling and building lasting relationships to help staff grow as confident tourism ambassadors.
Work-Readiness Credential:
The Emerit Work-Readiness Credential is a nationally recognized certification for tourism professionals in Canada. It involves completing workplace essentials training, one occupation-specific course, and two exams, leading to a certificate, digital badge, and professional designation.