Courses & Workshops
Contributing to a robust and sustainable tourism workforce
Tourism Saskatchewan training and education opportunities enhance professional development, employee recruitment and workforce retention.
Flexible delivery, convenient access
Live and In-Person Training
Live opportunities include webinars and other scheduled events delivered online or at an advertised location. Participants must be available to attend at the scheduled time or location. Webinars are delivered using online platforms, such as Zoom or Microsoft Teams. A recording or published record may be available following the event.
View Live and In-Person Opportunities
On-Demand Training
Courses and workshops delivered through Tourism Saskatchewan's online Learning Management System are available at all times. Most courses can be completed online using a desktop or laptop computer, tablet, smartphone or other mobile device. Classroom workshops can be scheduled for a workplace, community organization or volunteer group, allowing participants to sign up online or through the workshop organizer.Participants completing training through the Learning Management System gain permanent access to a personal training plan that allows them to view all their in-progress and completed training, including any knowledge check (exam) results and certificates of completion.
View On-Demand Training Opportunities
Live and In-Person Training
Follow the links provided to register for the webinars, workshops and other opportunities shown below.
For assistance, email training@tourismsask.com or call (306) 933-5900 or Toll-Free 1-800-331-1529
2023 Webinar Series
Complimentary webinars hosted by Tourism Saskatchewan
Free one-hour sessions offer knowledge and advice on marketing, social media, worker recruitment, customer service and other topics of interest to anyone working tourism and hospitality. Each webinar is presented by a leading industry expert. Follow the links for details.
February, 2023, Webinars
Traditional Marketing and the Growth of Digital, Wednesday, February 1, 2 p.m.
Get to Know Service Hospitality, Thursday, February 9; 2 p.m.
Building your Business with International Visitors, Tuesday, February 14; 10 a.m. Full — registration limit reached
Top Tips to Market Your Business on Social Media in 2023, Tuesday, February 14; noon
Handling Difficult Conversations, Tuesday, February 21; 7 p.m.
March, 2023, Webinars
Online Reputation Management, Wednesday, March 1; noon
Traditional Marketing and the Growth of Digital, Tuesday, March 7; 7 p.m.
Discover the Employer Services Branch of SaskJobs, Wednesday, March 8, 10 a.m.
Recruiting with Diversity in Mind, Wednesday, March 15; 2 p.m.
Handling Difficult Conversations, Tuesday, March 21: noon
Building an Online Presence, Tuesday, March 28; 11 a.m.
Top Tips to Market your Business on Social Media in 2023, Thursday, March 30, 2 p.m.
April, 2023, Webinars
Online Reputation Management, Wednesday, April 5; 2 p.m.
Top Tips to Market your Business on Social Media in 2023, Tuesday, April 11; 7 p.m.
Traditional Marketing and the Growth of Digital, Thursday, April 20; noon
Building an Online Presence, Tuesday, April 25; 2 p.m.
May, 2023, Webinars
Online Reputation Management, Wednesday, May 3; 7 p.m.
Building an Online Presence, Tuesday, May 30; 7 p.m.
On-Demand Training
The courses, workshops and other training shown below are available through the Tourism Saskatchewan online Learning Management System. To enrol in a course or complete a purchase, you will need to create an account or log into an existing account. Creating a new account takes only a few moments.
If you have taken training from Tourism Saskatchewan previously, you may already have an account. If you have lost your password or other account information, or changed your name or email address since your last training, contact the Workforce Development department at Tourism Saskatchewan for assistance.
Returning customer: Log In
New customer: Create an account
For assistance, email training@tourismsask.com or call (306) 933-5900 or Toll-Free 1-800-331-1529
Responsible Service
Responsible Service training helps business owners, managers and frontline staff develop safe-serving skills, live up to best practices, and understand their legal and social responsibilities in relation to alcohol, cannabis and gaming (VLT) in Saskatchewan.
Special Occasion Permit Online Course
CannaSell SK Responsible Cannabis Sales
Responsible Gaming for VLT Site Operators
Customer Service
Customer service training gives every organization the tools to retain customers, reduce employee turnover and build a service culture. Effective customer service training provides opportunities for participants to practice new skills, test their knowledge, and resolve difficult customer interactions. Tourism Saskatchewan has delivered award-winning customer service training for more than 30 years, based on the proven Total Product Concept model of service expectation and LEARN service recovery model.
Service Best for Leaders Online
Service Best Facilitator In-Service
Transportation, Taxi, Limousine
Taxi and limousine drivers deal with people from all walks of life. This can be interesting and challenging. Tourism Saskatchewan works with drivers, taxi companies and regulating bodies to develop training that meets their needs and delivers all the pieces operators need to know in order to be a courteous, professional and safe.
Service First for the Taxi Industry
Community Programs and Services
Tourism Saskatchewan training programs help build community and citizen pride and provide inspiration for creating authentic local experiences. Everyone has a role to play in shaping a community's reputation as a welcoming destination, and Tourism Saskatchewan training provides the skills and knowledge to make that possible.
Resources for Business
Tourism is a competitive industry. Travellers today have unlimited options. Tourism Saskatchewan training helps operators maintain high standards and deliver on the promise made to visitors and guests.
AWEsome Experience Design Studio
Introduction to Heritage Interpreter
Tourism Business Development and Financing Guide
Workplace Leadership
Leadership exists at every level of an organization. Managers, supervisors and others provide mentorship and coaching, both formally and informally. Tourism Saskatchewan training programs provide the tools to help them rise up to their full leadership potential.
Workplace Trainer Online Program
Facilitator Skills Development
Trades Apprenticeship
Apprenticeship training provides a structured system of supervised training that leads to trade certification. Tourism apprentices learn on the job, honing knowledge and skills under the guidance of a certified Journeyperson. Tourism apprenticeships are available in two trades in Saskatchewan: Food and Beverage Person, and Guest Services Representative.
Resources for Educators
Training to nationally recognized standards enables students to prepare for their future careers. Tourism Saskatchewan assists educational, training and employment organizations in offering high-quality programs that yield proven results.
Teachers' Tool Kit - Grade School
Teachers' Tool Kit - Middle School
Teachers' Tool Kit - High School
Service Best Teacher In-Service
Service First Teacher In-Service
Service Hospitality Courses
Service Hospitality is a non-profit safety association funded by employers in the hotel, restaurant, laundry and community services industries. Tourism Saskatchewan supports Service Hospitality's commitment to education and training by providing access to online courses through the Learning Management System.
Health and Safety Leadership for Managers by Service Hospitality
Other Courses and Training
Tourism Saskatchewan has earned a reputation for helping tourism and hospitality organizations overcome workforce challenges. Comprehensive programs and customized training are available to meet unique business and staff needs.
