Tourism Saskatchewan’s Webinar and Workshop Series offers practical training to help tourism operators and staff strengthen skills and grow their business. Explore sessions led by industry experts, covering topics from marketing and service excellence to workforce development and more.
Explore what effective leadership looks like in a service-focused workplace. Participants will identify key leadership qualities and apply them to common tourism and hospitality scenarios.
October 6, 2026 | 10:00 - 11:00 am | Virtual Workshop
Cost : $30
Build greater self-awareness, empathy, and emotional control in challenging interactions. Participants will learn practical strategies for responding calmly and supporting both guests and staff.
October 7, 2026 | 10:00 - 11:00 am | Virtual Workshop
Cost : $30
Date: October 8, 2026
Time: 10:00 am to 11:00 am
Presentation type: Webinar
Date: October 22, 2026
Time: 10:00 am to 12:00 pm
Presentation type: Workshop
Learn how to adjust your leadership approach to fit different people and situations. Participants will assess readiness and capability, then practise selecting an effective style for real workplace challenges.
November 3, 2026 | 10:00 - 11:00 am | Virtual Workshop
Cost : $30
Understand why people may resist change and what leaders can do to help. Participants will explore practical steps for guiding change and communicating clearly throughout the process.
November 4, 2026 | 10:00 - 11:00 am | Virtual Workshop
Cost : $30
Date: November 10, 2026
Time: 10:00 am to 11:00 am
Presentation type: Webinar
Date: November 26, 2026
Time: 10:00 am to 12:00 pm
Presentation type: Workshop
Recognize common leadership stressors and develop ways to stay steady under pressure. Participants will also learn how to foster resilience within their teams during demanding periods.
December 1, 2026 | 10:00 - 11:00 am | Virtual Workshop
Cost : $30
Make feedback clearer, more constructive, and easier to act on. Participants will practise the Situation-Behaviour-Impact model and develop skills for both giving and receiving feedback.
December 2, 2026 | 10:00 - 11:00 am | Virtual Workshop
Cost : $30
Date: December 3, 2026
Time: 10:00 am to 11:00 am
Presentation type: Webinar
Date: December 17, 2026
Time: 10:00 am to 12:00 pm
Presentation type: Workshop
Approach workplace conflict with greater confidence and consistency. Participants will identify common sources of conflict, practise a resolution process, and use de-escalation strategies suited to hospitality settings.
January 5, 2027 | 10:00 - 11:00 am | Virtual Workshop
Cost : $30
Support employees as they build skills and confidence. Participants will distinguish coaching from mentoring, practise active listening and effective questions, and begin creating simple development plans.
January 6, 2027 | 10:00 - 11:00 am | Virtual Workshop
Cost : $30
Date: January 12, 2027
Time: 10:00 am to 11:00 am
Presentation type: Webinar
Date: January 28, 2027
Time: 10:00 am to 12:00 pm
Presentation type: Workshop
Create the conditions for employees to take appropriate initiative and ownership. Participants will identify barriers to empowerment and explore ways to strengthen accountability and service delivery.
February 2, 2027 | 10:00 - 11:00 am | Virtual Workshop
Cost : $30
Strengthen day-to-day communication across your team. Participants will identify the elements of effective communication, practise useful techniques, and assess how well their messages are understood.
February 3, 2027 | 10:00 - 11:00 am | Virtual Workshop
Cost : $30
Date: February 9, 2027
Time: 10:00 am to 11:00 am
Presentation type: Webinar
Date: February 25, 2027
Time: 10:00 am to 12:00 pm
Presentation type: Workshop
Help teams work together with clearer expectations and shared purpose. Participants will explore roles and responsibilities, complete a collaborative activity, and assess how role alignment affects team dynamics.
March 2, 2027 | 10:00 - 11:00 am | Virtual Workshop
Cost : $30
Date: March 9, 2027
Time: 10:00 am to 11:00 am
Presentation type: Webinar
