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Service Best

Service Best
Service Best will help you create memorable customer experiences, identify and respond to customer needs and turn dissatisfied customers into loyal fans.

Learning Resource Name

Service Best

Short Description Service Best will help you create memorable customer experiences, identify and respond to customer needs and turn dissatisfied customers into loyal fans.
More Information

Creating a service culture requires an investment in training to develop skills and to engage frontline staff, supervisors and managers in conversations about the importance of providing superior service.

Enrolling your frontline staff in Service Best gives them the skills and confidence to deliver great customer service.

What you learn in Service Best:

  • Use the techniques associated with Service Best.
  • Demonstrate the skills for handling difficult situations with customers.
  • Discuss the behaviours and qualities associated with developing and maintaining the positive attitude necessary for providing excellent service.
  • Be more confident in your role as a service professional for your company’s products and services.
Who is this course for? Frontline staff, supervisors and managers will develop skills to provide exceptional customer service and resolve difficult situations through service recovery.
Individual Registration for Online Course Delivery Click here to learn more and to register
Arrange a Workshop for Group Course Delivery Train up to 25 people. Learn more and arrange a workshop.
Other Resources

Service Best Facilitator In-Service: Certifies consultants and contractors as facilitators to deliver the Service Best workshop. Learn more and register.

Service Best Teacher In-Service: Certifies educators to deliver Service Best in schools. Learn more and register.

Contact 306-933-5900 or toll-free 800-331-1529
Email: stec.training@tourismsask.com

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