COVID Resources
Tourism Saskatchewan understands that these are unprecedented times for Saskatchewan’s tourism industry and tourism operators. The COVID-19 pandemic brought financial stress and uncertainty to attractions, businesses, events and other tourism organizations.
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We are working closely with provincial and federal agencies, Destination Canada, the Tourism Industry Association of Canada (TIAC) and other industry partners to develop plans and support programs for the industry's recovery.
Email your COVID-19 questions and concerns to questions@tourismsask.com.
Last Updated: September 26, 2022
Webinars, Events and Resources
Tourism Associations Directory
Announcements
Government of Canada removes COVID-19 border measures, effective October 1
The Government of Canada announced the removal of all COVID-19 restrictions at ports-of-entry.
Effective October 1, 2022, all travellers, regardless of citizenship, will no longer have to:
- submit public health information through the ArriveCAN app or website
- provide proof of vaccination
- undergo pre- or on-arrival testing
- carry out COVID-19-related quarantine or isolation
- monitor and report if they develop signs or symptoms of COVID-19 upon entering Canada
Transport Canada is also removing existing travel requirements, including mask wearing on planes and trains.
Canada Digital Adoption Program
The Government of Canada announced the Canada Digital Adoption Program to help small businesses adapt to the digital economy through enhancing their online presence and adopting digital technologies.
As part of the program, the federal government has partnered with the Saskatchewan Economic Development Alliance, Saskatchewan Polytechnic, Digital Main Street and Economic Development Regina to deliver the Grow Your Business Online grant to small businesses. Micro-grants of up to $2,400 will be available to assist with costs related to adopting e-commerce. Support is available through a network of e-commerce advisors.
Eligible businesses include:
- registered or incorporated for-profit businesses (including for-profit social enterprises and co-operatives)
- consumer-facing businesses (virtual or storefront)
- businesses with a minimum of one employee (full- or part-time)
Micro-grants are available for costs related, but not limited to, the following:
- implementation or improvement of a digital e-commerce plan (i.e. website development, electronic payment)
- website search optimization
- installation of an e-commerce platform (including subscription fees)
- back-office solutions to support e-commerce strategy
- social media advertising
- customer database creation
Interested businesses can submit their contact information and will be notified when the formal application process is open.
Federal COVID-19 support measures aid hardest hit sectors
The Government of Canada announced support measures for sectors hardest hit by the COVID-19 pandemic and evolving Omicron variant. Two programs summarized below replace the Canada Emergency Wage Subsidy (CEWS) and Canada Emergency Rent Subsidy, which ended in October:
- Tourism and Hospitality Recovery Program -– provides support through wage and rent subsidies to tourism businesses that include hotels, tour operators, travel agencies and restaurants. Eligible applicants can receive a subsidy rate of up to 75 per cent. Qualifying conditions include an average monthly revenue reduction of at least 40 per cent over the first 13 CEWS claim periods and a current month revenue decline also measuring 40 per cent or more.
- Hardest-Hit Business Recovery Program – provides support to other organizations through wage and rent subsidies of up to 50 per cent. Qualifying conditions include an average monthly revenue reduction of at least 50 per cent over the first 13 CEWS claim periods and a current month revenue decline also measuring 50 per cent or more.
Additional support measures announced include:
- Increasing the monthly cap on eligible rent expenses that can be claimed
- Increasing the subsidy rate for the Canada Recovery Hiring Program from 20 to 50 per cent.
The programs are in place until May 7, 2022, with authority for further extension until July.
Re-Skill Saskatchewan Training Subsidy available
The Government of Saskatchewan’s Re-Skill Saskatchewan Training Subsidy (RSTS) is a program that provides employers with financial support to train employees. Private and not-for-profit-sector employers can apply for the subsidy.
Designed to speed economic recovery, the RSTS offers financial assistance for employer-driven, short-term training programs. Its objectives are as follows:
- Support employers in meeting the challenges of the COVID-19 pandemic
- Provide enhanced training support to ensure employers are able to access training to sustain business activities, while stimulating competitiveness
- Reduce obstacles to hiring, retraining and retaining workers to boost the province’s economic recovery
Many tourism and hospitality employers may be eligible for the RSTS, which reimburses employee training costs to a maximum of $5,000.
Review the application checklist. Applications will be accepted, assessed and approved based on available funding.
Deadline extended for repayment of Canada Emergency Business Account
The Government of Canada announced an extension of the repayment timeframe for the Canada Emergency Business Account (CEBA). The repayment deadline for CEBA loans to qualify for partial loan forgiveness is being extended to December 31, 2023, for all eligible borrowers in good standing
Repaying the balance of the loan on or before December 31, 2023 will result in loan forgiveness of up to 33 percent (up to $20,000).
Funding announced for COVID-19 safe events in the arts and music sectors
The Government of Canada announced details of the Emergency Support Fund for Cultural, Heritage and Sport Organizations. The fund will assist with the planning and presentation of COVID-19 safe events, both live and digital, in the arts and music sectors. It supports work opportunities for artists and cultural works and helps to stabilize the overall environment.
A total of $181.5 million will be invested in 2021-2022. Funding available through the Canada Council for the Arts will support the creation or adaptation of works to be shared with virtual audiences, as well as research, creation and production of new work through the Explore and Create Program.
The Department of Canadian Heritage is receiving $65 million, including $40 million to support live arts and music events and their digital distribution.
More details are available on the Canadian Heritage website. Applications will be accepted on a continuous intake in 2021-2022.
Saskatchewan hotels invited to participate in STR hotel benchmarking program
A global company, STR provides premier data benchmarking, analytics and marketplace insights for the hospitality industry. To help grow Saskatchewan’s performance sample, hotels across the province are invited to participate in a complimentary program, led by STR. The data collected through this program will assist hotel managers and destination marketers to gauge performance trends, make strategic decisions and position properties, businesses and communities for a strong recovery.
Read more details about data use, confidentiality and advantages to participating businesses.
Sign up for this important program today.
Health and Safety
Government of Saskatchewan
COVID Alert App
The Health Canada COVID Alert app is available to Saskatchewan residents. Once downloaded to your smart phone, subscribers may participate in digital COVID-19 exposure alerts. The national COVID Alert app uses Bluetooth technology to detect when users are near each other. If a user tests positive for COVID-19, they can choose to let other users know about potential exposure risk without sharing any personal information. The Health Canada COVID Alert app is available at no cost in the Apple and Google Play app store. For more information, visit www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/covid-alert.html.
Public Health Agency of Canada
The World Health Organization (WHO)
Business Operations Support
Saskatchewan Economic Development Authority
The Saskatchewan Economic Development Authority is offering training through its Destination Creation Program.
Government of Canada
Business Development Bank of Canada (BDC)
*please contact your financial institution first if you are not already a BDC member*
Canadian Payroll Association
Indigenous Tourism Association of Canada
Canadian Federation for Independent Business (CFIB)
Service Hospitality
Innovation, Science and Economic Development Canada
Global Affairs Canada
- Trade Commissioner Service Coronavirus disease (COVID-19): Resources for Canadian businesses
- Western Economic Diversification Canada
- Google for Small Businesses
- Saskatoon Regional Economic Development Authority
- Business Development Bank of Canada
- Facebook Small Business Grants Program
- Bank of Canada Rate News
Finance Canada
Saskatchewan Chamber of Commerce
Saskatchewan Hotel and Hospitality Association
- Liquidity Options for Hotels
- Coronavirus Guide for Hospitality
- COVID 19 FAQ - Taking Care of Employees and Guests
Tourism Recovery
Employee Support
Government of Saskatchewan
Support for workers adversely affected by the COVID-19 situation:
Marketing Support
BC Hughes
Destination Think!
- COVID-19 Pandemic needs rational leadership from tourism destinations
- Facebook COVID-19 Support Group for DMOs and CMOs
- COVID-19 Support Network
Destination Canada
- COVID-19 resources for the tourism industry
- Marketing Tips and Tricks from YouTube videos to SEO to using data
Recovery Support
Tourism Saskatchewan
Tourism Saskatchewan’s video, "Pathway to Recovery," lays out Tourism Saskatchewan’s phased plan to support the tourism industry through the COVID-19 crisis and beyond, through close work with DMOs, CMOs, operators and industry stakeholders. As the Re-open Saskatchewan plan states: "Although the challenge is formidable, it’s one that we’re overcoming by working together."
Tourism Saskatchewan
Pathway to Recovery Training Series
Tourism Saskatchewan’s online Pathway to Recovery Training Series offers 14 comprehensive training programs to keep workplaces operational and adjust to pandemic safety protocols. Each program delivers online, instructor-led training to increase knowledge and improve job skills, and includes pandemic-specific training.
Clean it Right Saskatchewan
Tourism Saskatchewan’s Clean It Right program is a convenient online training tool for tourism businesses. It helps implement clearly defined policies and procedures for cleaning and disinfecting facilities. The online course, available 24-7, is delivered through three custom modules that address the needs of specific industries:
- Accommodations, including hotels, motels and bed & breakfasts
- Restaurants and food services
- Retail businesses
To earn Clean It Right Business certification, a property must have all cleaning staff complete the program. Designated businesses are authorized to display a Clean It Right window decal and electronic logo to reassure the public of a clean and safe environment.
The program is being provided by Tourism Saskatchewan free of charge to all Saskatchewan businesses.
Enrol staff in the training at Business.TourismSaskatchewan.com.
For more information, contact Kari Burgess at 306-933-5913 or 1-800-331-1529, kari.burgess@tourismsask.com.
Saskatchewan Economic Development Authority
The Saskatchewan Economic Development Authority is offering training through its Destination Creation Program. Businesses can apply to the Canada-Saskatchewan Job Grant to subsidize these training costs.
Tourism HR Canada
Indigenous Tourism Association of Canada
Restaurants Canada - Free Webinars and Resources
- Rapid Recovery Series - Ten sessions available, ranging in topics from Rebuilding Your Workforce, Opening Your Doors to a Safer Future, Winning You Customer Back, and more
- Restaurants Canada Rapid Recovery Guide
- Re-opening Tracker - Updated government announcements and activities across the country related to lifting restrictions and reopening the economy
Destination Think!
Service Hospitality
World Travel and Tourism Council
Webinars, Events and Resources
Tourism Saskatchewan
- Adapting Your Business: a Strategic Approach. Presenter: Albert Jame, Strategy Director, Zu.com.
- Know Your Markets. Presenters: Jonathan Potts, Executive Director of Marketing and Communications, Tourism Saskatchewan; Jeannette Lye, Manager of Planning and Research, Tourism Saskatchewan. Learn about Saskatchewan resident’s travel behaviour and media preferences. Find out who is travelling this summer, what they are looking for and how to reach them.
- Controlling for COVID-19 with Confidence - thinking beyond the mask and hand sanitizer to develop effective safety precautions. Presenter: Robyn Reist, Senior Specialist, Occupational Health and Safety, RCH Consulting Ltd.
- Ramping Up as the Curve Flattens. Presenter: Eva Gutsche, Owner, STEM Consulting & Marketing Inc.
All Tourism Saskatchewan webinars are posted the Pathways to Recovery playlist.
Government of Canada
World Tourism Organization
- UNWTO Global Guidelines to Restart Tourism
- UNWTO COVID 19 Tourism Recovery Technical Assistance Package
Destination Canada
Tourism HR Canada
Museums Association of Saskatchewan
- Considerations When Re-opening Museums
- Supporting Seasonal Staff During COVID-19
- Social Media During COVID-19
Restaurants Canada - Free Webinars and Resources
- Rapid Recovery Series - Ten sessions available, ranging in topics from Rebuilding Your Workforce, Opening Your Doors to a Safer Future, Winning You Customer Back, and more
- Restaurants Canada Rapid Recovery Guide
- COVID-19 Resources for Foodservice Operators
- Crisis Preparedness and Business Continuity Guide
Canadian Centre for Occupational Health and Safety
SafetyCheck - Canadian Food Safety Group
Trans Canada Trail (The Great Trail)
Conference Board of Canada
- Click here for upcoming webinars and daily updates
Destination Think!
Service Hospitality
Business Development Bank of Canada
Tourism Associations Directory
- Destination Canada
- Tourism Industry Association of Canada (TIAC)
- Indigenous Tourism Association of Canada (ITAC)
- Tourism HR Canada
- Hotel Association of Canada (HAC)
- Restaurants Canada
If you didn't find what you were looking for above, please email your COVID-19 questions and concerns to questions@tourismsask.com.
