Service Best
Service Best
Great customer service starts with Service Best training
Service Best helps businesses ensure positive guest experiences, identify and respond to client needs, and turn dissatisfied customers into loyal fans. The course can be completed online or in a six-hour classroom workshop.
This new and refreshed Service Best positions employers and employees for more positive guest exchanges and greater success.
Business Advantages
Businesses that empower employees and invest in staff training and professional development see a solid return. Benefits include:
- Greater customer satisfaction
- Repeat visitors
- Positive word-of-mouth
- Growth in business activities and sales
Enrolling staff in Service Best builds a strong, confident team that delivers exceptional customer service.
Service Best participants gain:
- Techniques for providing good customer service and exceeding expectations
- Skills for handling difficult situations with customers
- Confidence in their role as service professionals
Who should take Service Best
Frontline staff, supervisors and managers will develop skills to provide exceptional customer service and resolve difficult situations through service recovery.
Registering for Service Best
Service Best online course
Complete Service Best online at your own pace.
Click here to learn more and to register
Service Best classroom workshop
Train up to 25 people, 6-hour in-class training. Contact Tourism Saskatchewan to arrange a course for your organization:
Tourism Saskatchewan Workforce Development
306-933-5900
Toll-free 800-331-1529
Email: training@tourismsask.com
Other Resources
Service Best Facilitator In-Service: Certifies consultants and contractors as facilitators to deliver the Service Best workshop. Learn more and register.
Service Best Teacher In-Service: Certifies educators to deliver Service Best in schools. Learn more and register.
More information
There is no prerequisite for Service Best. Participants have 30 days to complete the online course.
Multiple choice quiz: Participants complete a 25-question, multiple choice knowledge check, based on the course material. A mark of 80 per cent is required to pass. Individuals have three attempts to complete the exam.
The Service Best certificate is valid for five years.