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Pathway to Recovery Training Series

Director Of Housekeeping Pathway To Recovery Training Series

emerit Director of Housekeeping Certification training places successful candidates among the elite of their profession. Leadership, process driven, and customer focused are the core attributes of an exceptional Director of Housekeeping.

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Pathway to Recovery Training Series

Direct of Housekeeping Training

This training is led by an experienced and certified STEC instructor who will guide participants through the curriculum.

Two training streams available:

  1. Director of Housekeeping Training only, ideal for employees with limited or no previous experience; and
  2. Director of Housekeeping Training with emerit Professional Certification, recommended for experienced employees.

Prerequisite

  1. Director of Housekeeping Training only: previous experiences as Housekeeping Room Attendant is recommended.
  2. Director of Housekeeping Training with emerit Professional Certification: Minimum of 750 hours (500 hours for emerit certified Housekeeping Room Attendants), or 300 hours for emerit certified Supervisors.

Curriculum

emerit National Director of Housekeeping Certification Package (6 hours)

Certification preparation package, National Occupational Standards, written exam and work history verification, and performance review

Knowledge Certificate

Service Best for Leaders (1 hour)

Service Best for Leaders provides practical and tested high quality, service leadership techniques to help you become more competent and confident in using the competitive advantage of Service Best.

Controlling for COVID with Confidence: Thinking Beyond Masks and Hand Sanitizer to Develop Effective Safety Precautions (1 hour)

Health and safety risk assessment; transmission risks for COVID-19; meaningful, effective controls for COVID-19 transmission risk; limitations of less effective controls like PPE, procedures/rules; Risk Assessment worksheet.

Workplace Trainer (6 hours)

The Workplace Trainer course helps workplace trainers and supervisors understand the principles of adult learning, how to set and achieve training objectives, how to mentor and coach, and how to evaluate, reward and recognize performance.

emerit Director of Housekeeping national written exam (1 hour)

Proctored certification exam consisting of 125 multiple choice questions based on the National Occupational Standards.

Director of Housekeeping Training: $1,800.00

Upon successful completion of curriculum, trainee receives a certificate of completion and a record of exam score. The trainee is eligible to qualify for emerit Professional Certification upon subsequent completion of experience verification.

Director of Housekeeping Training with emerit Professional Certification: $2,400.00

Upon successful completion of curriculum and experience verification as described below, trainee is awarded emerit Professional Certification as Director of Housekeeping and is entitled to use the Tourism Certified Manager (TCM) designation.

Includes National Occupational Standards and Certification Prep Pack, written exam, performance evaluation and work history verification. The exam consists of questions based on the National Occupational Standards for Director of Housekeeping. Required industry experience consists of a minimum of 750 qualified hours, or 500 hours for emerit certified Housekeeping Room Attendants, or 300 hours for emerit certified Supervisors. The Performance Evaluation consists of a structured interview requiring responses which demonstrate application of the National Occupational Standards. Successful Director of Housekeeping certification candidates will be awarded the Tourism Certified manager (TCM) designation.

For more information contact:

  • Lendee Wiebe, Resource and Exam Centre Coordinator, Saskatchewan Tourism Education Council
  • Call toll-free 1-800-331-1529

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